Help for Help Files
“HELP” should, and could be…
- Somewhat wiki-like
- Searchable images and video. With actual people in it
- Entertaining to browse.. to find out things you didn’t know you were looking for
- Much more integrated with the application itself
- Text-chat enabled
- Easy to keep above all other apps
- Easy to subscribe to
- Vastly easier for the creator to update, even if video/image heavy
If only.
Chris Clark is an interaction designer in Vancouver, BC. Chris hits the Twitter like Sonny hits trees, and rumor has it he likes Piña Coladas and getting caught in the rain.
This link and the associated commentary were first published here on November 18, 2008.